Terms & Conditions

1. Introduction

Welcome to Rekha's IndiSnacks. By accessing or using this website, you agree to comply with these Terms & Conditions. Please read them carefully before placing an order.

2. Website Use

You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

3. Products

We make reasonable efforts to ensure that product descriptions, photographs, prices, weights, ingredients, and other product information are accurate.

However, slight variations in appearance, colour, texture, or packaging may occur because our products are food items and may be prepared in different batches.

4. Product Availability

Products are subject to availability. We reserve the right to limit quantities or discontinue products without prior notice.

5. Prices

Product prices are displayed on the website in Indian Rupees (INR), unless otherwise stated.

We reserve the right to change prices, offers, discounts, or product information at any time. The applicable price at the time an order is accepted will normally apply.

6. Orders

Placing an order through the website constitutes a request to purchase the selected products. An order is subject to acceptance and product availability.

We reserve the right to cancel or decline an order in circumstances including product unavailability, pricing errors, suspected fraudulent activity, or other operational reasons.

7. Payments

Payments may be processed through third-party payment providers. Customers must provide accurate information necessary to complete payment and fulfilment of an order.

8. Delivery

Delivery times may vary depending on the delivery location, product availability, courier services, weather, holidays, and other circumstances beyond our reasonable control.

Customers are responsible for providing a correct and complete delivery address and contact information.

9. Cancellation

Orders may be eligible for cancellation before they are processed or dispatched. Once an order has been prepared or dispatched, cancellation may not be possible.

Please contact us as soon as possible if you need to request an order cancellation.

10. Returns and Refunds

Because our products are food items, returns may be restricted for hygiene and food-safety reasons.

If you receive an incorrect, damaged, or defective product, please contact us promptly with your order details and supporting photographs where appropriate.

Refunds or replacements, where applicable, will be handled according to our applicable refund and replacement policy.

11. Food, Ingredients and Allergens

Product ingredients are provided on the relevant product page wherever applicable.

Customers should carefully review ingredient information before consuming a product, particularly if they have food allergies, intolerances, dietary restrictions, or other food-related concerns.

Customers with serious allergies should contact us before ordering if they require additional information about ingredients or possible cross-contact.

12. Intellectual Property

The website design, text, product descriptions, photographs, branding, logos, graphics, and other original content are owned by or licensed to Rekha's IndiSnacks unless otherwise stated.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without prior written permission.

13. Limitation of Liability

To the extent permitted by applicable law, Rekha's IndiSnacks will not be responsible for losses resulting from circumstances outside our reasonable control, including delivery delays, website interruptions, technical failures, or events beyond our control.

14. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will become effective when the revised terms are published on this page.

15. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the business.